SurfaceGX Docs
Overview

What is SurfaceGX

SurfaceGX is a brand visibility platform for the AI era. It shows you how large language models describe your brand across ChatGPT, Perplexity, Gemini, and others — then gives your team everything needed to close the gap between what AI says and what you want it to say.

The problem SurfaceGX solves

When someone asks an AI assistant about your category, your brand may be invisible, inaccurately described, or missing from the answer entirely. Traditional SEO tools were not built for this. Search engine ranking is a different system from generative AI recall — and optimizing for one does not guarantee visibility in the other.

AI engines form their understanding of brands from the structure, authority, and clarity of your web content — as well as the sources they were trained on and retrieve in real time. If your pages are hard for AI to read, or if the sources citing you are thin, your brand gets left out of the conversation.

SurfaceGX diagnoses exactly where that breakdown is happening and gives your team a clear, prioritized action plan to fix it.

How it works

Step 1
Audit
Measure your AI presence across 6+ engines
Step 2
Diagnose
Find why AI gets your brand wrong
Step 3
Empower
Build targeted action plans for your team
Step 4
Repair
Make your pages readable by AI crawlers

The four module groups

AUDIT

Run your brand through AI engines simultaneously. See where you appear, what they say, how accurately they describe you, and how readable your pages are to AI systems.

DIAGNOSE

Understand the root causes. Map how AI responds to buyer questions, identify which sources AI is drawing from, and find the content topics where AI has no answer about you.

EMPOWER

Turn findings into a plan. Generate prioritized 30/60/90-day action plans for your content team and SEO team — ready to forward, delegate, and track.

REPAIR

Make your pages AI-readable. Score each URL for AI visibility, identify exactly what's blocking each page, route fixes to the right team member, and generate the manifests AI crawlers use to understand your site.

Who SurfaceGX is for

  • Marketing leaders who need to understand and report on brand presence across AI channels — not just traditional search.
  • Content teams who need specific, actionable guidance on what to write and how to structure it for AI engines.
  • SEO and digital teams who want to extend their work into the emerging layer of generative search.
  • Agencies managing GEO/AEO visibility for multiple client brands across industries.
Note

SurfaceGX is a multi-tenant platform. Your organization has its own workspace with feature flags controlled by your account admin. Some modules may not be enabled for your account. Contact your admin if you expect to see a module that is not visible.